I was buying a house and needed a loan, so I went to the bank where my
accounts have always been. I asked a teller, Cindy, about a loan. She
grimaced and pointed at the bank manager’s office. Karen, the bank
manager, told me to wait outside her office until she had the time to
talk with me. So there I sat, for one hour.
Finally, Karen called
me into her office. In my pantsuit, I had to sit uncomfortably in the
one broken chair, while Karen was in her large executive lounger. “What
can we do for you today,” Karen said. “Well, my name is Joan. I just
signed papers legally obliging me to purchase a house and I need a
loan. I’ve had accounts at this bank for many years.”
Karen asked
me for my Social Security number, birthdate, current address, and my
boss’ name/email address at my workplace. The door to her office was
open and she repeated all the information I gave her loudly so it seemed
everyone in the bank could hear.
As Karen looked over my past
record, a negative expression appeared on her face. “It seems there was
a problem a couple years ago,” Karen said. “I don’t remember any
problems,” but I did. Karen called the teller Cindy and asked her to
come into her office. “Do you remember Joan?” she said to Cindy. “Yes I
do,” Cindy said angrily, “I overpaid her $1000 in change once and got
into a lot of trouble. I had to pay back the error out of my own
paycheck, and then couldn’t rent the apartment I wanted.” And Karen then
added, “and I got called to corporate and was admonished as well. It’s
on my permanent record and held me back from a promotion.”
“Joan,
did you know that you received $1000 excess change.” Two pairs of eyes
were glaring at me. Other people in the bank looked in since their
voices had gotten quite loud, the door was open, and the office was
glass-sided. My voice shook and I mumbled, “yes, I did.” “And you
expect us to give you a loan,” Karen said. “Well, I really need the
money. I’m in a legal bind with this house I have to pay for by
tomorrow.”
“I don’t think we can help you Joan,” Karen said.
“Well, I’m sorry about not mentioning the excess $1000 change right
away. I’ll pay it back. What more can I do?” Karen and Cindy looked
at each other. The moment of revenge against Joan had finally come.
Cindy stood in front of me and demanded an apology. Karen had been
recording the proceedings on the security camera and increased the
resolution to the highest setting. I looked up at Cindy and apologized,
but she said that was not good enough.
Other customers and bank
staff were now closely watching through the office windows, camera
phones rolling. “Joan, get on your knees and beg Cindy for
forgiveness.” Karen said. There was no way out, I was sweating,
nervous, and defeated. I dropped to my knees, “I’m so sorry Cindy. I 'll
do anything to make it up to you.” People watching from outside the
office were astonished. They had never seen such a public moment of
capitulation.
“For starters, there’s financial repayment,” Karen
said. Still on my knees with Cindy staring down at me I said, “of
course, of course, I’ll sign anything to right my wrong.” Karen drafted
two $10,000 checks drawn on my account. One for her and one for
Cindy. “Sign both these checks and don’t you dare look at them,” Karen
said. I did as I was told.
“Is that enough Cindy,” Karen said.
“No,” Cindy said, “we need pictures to send around to all banks across
the country so that Joan never gets away with this again.” Karen
agreed. “Joan, remove your blazer and shoes. Then stay on your knees
and look directly into the security camera.” Meanwhile, Joan was
talking with the security department asking them what else they needed.
“Now
Joan, remove your blouse and face the inside office window.” I slowly
unbuttoned my blouse while a crowd of people watched from the other side
of the glass. On my knees with just my dress pants and bra on, I
prayed this punishment was over. Cindy, Karen, and the Security
department agreed that more revealing pictures were needed. Cindy told
me to remove my pants. I started to question her request - wow, that
was a mistake.
On my knees in this public setting wearing just my
bra and panties. I needed the loan and was helplessly at the mercy of
Cindy and Karen. And then it got worse. “Joan,” Cindy said, “remove
your bra and panties.” and I did as told. “Now put your wrists into
this restraining device we use on bank robbers - after all, that’s what
you are Joan - you robbed us of $1000.”
Naked, on my knees,
and bound by wrist shackles, Karen took many pictures. She emailed them
to my workplace boss (who forwarded the pictures to the entire
company). Pictures were also sent to banks across the country. And my
name, address, Social Security number, birthdate, and naked/defeated
pictures were released to the internet.
“Joan, we cannot approve
your loan request. There has been questionable activity in your
accounts and they are $20,000 short of the minimum to be considered.
Your boss also just emailed me that your employment has been terminated
due to your theft and naked pictures.
I looked at Cindy and,
pleading, “I’m so sorry Cindy. I’m at your mercy forever. Please don’t
punish me anymore.” Another mistake. Cindy and Karen escorted me out
of the bank, naked and vulnerable, told me to lie down on a bench next
to the grocery store, and taped my ankles and arms to the bench. I was
left there for days and over 1000 people took pictures. My financial
and naked demise was now public record. And Cindy and Karen had the
best day ever.