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Re: Uploading and other issues

PostPosted: Thu Apr 22, 2021 7:18 am
by lowfaytong
I was able to update yesterday with no problems but today a lot of images are failing? The problem does not seem to be file size related.

Its almost like the upload scrip its timing out, not helpful I no lol

Re: Uploading and other issues

PostPosted: Thu Apr 22, 2021 2:22 pm
by Butterflycollector
Still unable to load even a single gif, after the error comes i'm unable to even leave the upload page, I have to close goodle and log back on to the site, however it isn't signing me out like it is with some other folks.
I have been able to upload a few pics 2 at a time. Sure hope we get a fix soon.

Re: Uploading and other issues

PostPosted: Thu Apr 22, 2021 4:35 pm
by bbwballs
Getting logged out after every upload. Also, at times a duplicate blank gallery is created. Sometimes all images upload and at other times partial images upload. I have to log back in to upload the rest of the images.

Re: Uploading and other issues

PostPosted: Thu Apr 22, 2021 6:12 pm
by longhairfish
Baby steps on this one. Yes you will get logged out. The good news is almost all of the uploads 'should' go through.

There is no definitive fix as of yet. Still working on it.

Re: Uploading and other issues

PostPosted: Fri Apr 23, 2021 12:10 pm
by RayDeeps
Thanks for keeping us updated. I'm managing to upload fine - it then logs me out....except it doesn't. Wierd, it tells you to sign in but if you go to your profile you see you are still signed in. Doesn't matter, just odd. Very slow as well. I've been cheeky and got around that by having 2 uploads on the go at the same time.

Re: Uploading and other issues

PostPosted: Fri Apr 23, 2021 9:09 pm
by longhairfish
Not much of an update. But yes, the being logged out part is a bit of an issue. The problem still is that we don't have any hard evidence in the logs of when / why users are logged out while uploading. So until Monday this is how it will be. Some of you can try the 'remember me' option at log in. But I don't think that will be much help.

Re: Uploading and other issues

PostPosted: Sat Apr 24, 2021 11:11 pm
by InsertHere99
Just FYI to longhairfish. The upload process still gives a "file too big" message for any gif even slightly over 10 mb (say, 10.1) and does not allow it to be unloaded. I'm not actually complaining (much) because I've gotten used to making sure any gif is less than 10, but thought you might want to know that whatever you did on April 21 to increase limit to 12 mb isn't working.

Re: Uploading and other issues

PostPosted: Sun Apr 25, 2021 2:35 pm
by Butterflycollector
Hey guys, unfortunately the problem with uploads has returned for me it seems. Yesterday I thought the problem was fixed as I was able to upload a couple of gifs and pictures a few at a time. Today however gifs are a no go. Anyone else had a return of the upload problems ?

Re: Uploading and other issues

PostPosted: Sun Apr 25, 2021 4:18 pm
by RayDeeps
not today - with photos. I rarely upload gifs. Still a bit slow and it does this weird of telling you that you are not logged in (when you actually are)

Re: Uploading and other issues

PostPosted: Mon Apr 26, 2021 5:54 pm
by longhairfish
I will be checking to see where the IT guys are on this today.

The getting logged out is a bit annoying. But it shouldn't stop batch uploading of pictures.

Also, make sure the GIF pictures are not more than 12 megs. I did a test on Friday and I was ok.