Ugly Red Banner in chat

Moderator: admin

Ugly Red Banner in chat

Postby sniffinhertoes on Thu Jan 30, 2025 10:04 pm

A red banner saying this -

"Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port."

Is there anything I can do to stop this showing up ?

Or, is it a server side issue ?

Thanks
User avatar
sniffinhertoes
 
Posts: 37
Joined: Sat Oct 13, 2007 11:48 am

Re: Ugly Red Banner in chat

Postby longhairfish on Sun Feb 02, 2025 3:49 am

The banner stays. Unless someone wants to drop us $150,000.00 to upgrade the chat.
User avatar
longhairfish
Site Admin
 
Posts: 4257
Joined: Sat Aug 09, 2008 9:31 am

Re: Ugly Red Banner in chat

Postby sniffinhertoes on Sun Feb 02, 2025 10:03 am

OK I dont understand your answer ?

Checking the WebSocket port costs a ton of money ?

My chat was working perfectly until a couple of days ago - now it doesnt work properly and needs to be constantly refereshed , also the bing noise has gone.

Is there nothing that I can do ?
User avatar
sniffinhertoes
 
Posts: 37
Joined: Sat Oct 13, 2007 11:48 am

Re: Ugly Red Banner in chat

Postby longhairfish on Thu Feb 06, 2025 9:16 pm

We haven't changed anything in the chat. We can't.

I do know there have been many web browser updates recently.

Or maybe one of your extensions installed in the browser has issues with the chat.
User avatar
longhairfish
Site Admin
 
Posts: 4257
Joined: Sat Aug 09, 2008 9:31 am

Re: Ugly Red Banner in chat

Postby sniffinhertoes on Sat Feb 08, 2025 1:05 am

A browser extension from Super Anti Spyware screwed up the chat !

Removed it and things work again.
User avatar
sniffinhertoes
 
Posts: 37
Joined: Sat Oct 13, 2007 11:48 am


Return to Site Stuff

Who is online

Users browsing this forum: No registered users and 3 guests